✨ FAQ – Frequently Asked Questions

We have the answers you need!

At SunnyFresh Cleaning, we want you to feel confident and informed every step of the way. Below you'll find answers to the most common questions our clients ask. If you don’t see your question here, feel free to contact us — we’re happy to help!

Your questions answered

Everything you need to know!

Do I need to be home during the cleaning?

Not at all. Many of our clients are busy professionals or families who prefer that we clean while they're away. As long as we have access to your home—via a door code, key, or lockbox—you don’t need to be present. Our team is reliable, respectful, and...

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What cleaning products do you use?

At SunnyFresh Cleaning, we use professional-grade cleaning products that are both highly effective and safe for your family and pets. We prioritize eco-friendly and non-toxic options whenever possible to ensure a healthy environment in your home. If you ha...

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How do I schedule recurring cleaning services?

Scheduling is simple and flexible. You can reach out to us by phone, email, or through our website contact form. We’ll work with your schedule to set up a routine cleaning plan that fits your lifestyle—whether that’s weekly, every two weeks, every three we...

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Do I have to sign a contract?

No contracts required! We believe in earning your business with outstanding service, not binding paperwork. Our recurring cleaning plans are flexible—you can pause, change the frequency, or cancel at any time. We just ask for a minimum of 48 hours’ notice ...

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What happens if I need to cancel or reschedule?

Life happens, and we understand. If you need to cancel or reschedule your cleaning appointment, simply notify us at least 24 to 48 hours in advance. We’ll gladly move your service to a better time for you. Last-minute cancellations may be subject to a fee,...

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Is a deep cleaning required before starting regular service?

We strongly recommend it. A deep cleaning allows us to give your home a thorough reset—reaching areas that don’t get cleaned in a basic routine. This ensures that ongoing maintenance cleanings are more efficient, consistent, and effective. Most of our clie...

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How do I pay for services?

We accept Zelle, credit/debit cards, and cash. You can pay after each service or set up automatic billing for your recurring appointments. A receipt will be sent by email for your records. Our goal is to make the payment process smooth, simple, and secure....

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Will I have the same cleaner every time?

Consistency is important to us and to you. We do our best to assign the same cleaner or cleaning team to your home for each visit. This helps build trust and ensures your specific preferences are understood and followed. If for any reason your usual cleane...

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Get in touch

We’re here to help with all your cleaning needs.

We’d love to hear from you!
Whether you have questions, need a quote, or want to schedule a cleaning service — our team is here to help.

Contact us today and let SunnyFresh Cleaning make your space shine!

Serving Davenport, Kissimmee, Orlando, Celebration, ChampionsGate & nearby areas
📞 954-907-2994